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GIS in Public Transportation
When overlaid with a layer defining commuter density in the various parts of the city, the same application is also expected to enable a rationalisation of bus routes from a viewpoint of profitability.
 Figure 3 depicting alternative routes generated along with route directions between bus terminals Applications of the GIS base for commuter benefit – future directions The Government of NCT of Delhi has also taken up a few initiatives derived from applications of the GIS base for the benefit of commuters. Depiction of bus routes on Eicher roadmaps at select bus stops Bus shelters have significant space where large size Eicher roadmaps on outdoor vinyl media can be put up. In addition to depicting all bus routes passing via the respective bus stop, an inset in the map also covers a four square kilometre area around the bus stop in the level of detail of building footprints and building names. Last mile directions to commuters searching for a particular building, are thus provided. An additional vinyl sheet also provides details on bus timings and frequency, besides information on origin and destination. Help-desk A toll free number where a person commuting via Delhi’s auto-rickshaw’s and taxis can call up from a cellular or a mobile phone and confirm fares being charged for travel between two points in the city, based on the distance travelled. Back ended by a contact centre running the Eicher GIS with an application customised to provide distances and distance – fare results, the entire time taken from query to response is expected to be within 30 seconds – the normal pulse on cellular and mobile services. Publication of fare charts are a variant of the same application. Web enabled map services With inexpensive access to the Internet now commonly available, applications of bus routes and timings, distance - fare calculations and driving directions (figure 4) are indicated in the near future, backed by Eicher’s Internet mapping services. These services are proposed to be linked to the web sites of the DTC and the Transport Department, Government of NCT of Delhi, respectively. Figure 4, from Eicher’s Internet mapping services providing a map with driving directions between the Offices of the Transport Department, Government of NCT of Delhi & Eicher’s corporate office. Also displayed are locations of taxi stands on the map. 
Acknowledgement The authors take this opportunity to thank all officials of the Government of NCT of Delhi for their timely guidance and facilitation during the various stages of the project, and also for permitting this paper to be published. Our Special Thanks to
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