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An Integrated approach for Banking GIS
Online tracking of Cash status in ATM’s
Distribution and replenishment of the Cash to the ATM according to demand and in-time is a major challenge in the area of ATM management as the dead-cash results into substantial interest loss.
GIS based Real Time solution for the replenishment and management of ATMs provides highly effective approach to the cash management cycle. “Auto detect” component provides real time data in order to optimize the servicing of ATMs, “just in time”, based on actual customer demand. This solution should be a flexible, dynamic model, which operates in real time and is based on actual customer needs to improve the servicing of ATMs, resulting in improved efficiency and reduced costs.
GIS based solution displays the ATMs on the map along with the cash status to help in better visualization and better optimization in Cash distribution. Cash requirement for each day for a Bank/ATM can be predicted with the help of the history of cash transactions over a certain period during previous years and also with the help of Demographic data such as population density, Socio economic information etc.
Cash Van Fleet management for Cash distribution
Banks employ cash vans for the money disbursement across ATMS. Managing these Vehicle movement for money disbursement is a challenging task. Some banks outsource these services to third party service provider. The fleet management of the cash vans involves scheduling and planning of routes for cash vans and at the same time ensuring that the Cash vans run as per the schedule and disburses the cash at ATMs in time. This becomes exceptionally difficult in bigger cities for example metros where the number of Cash vans involved is very high and all these vans perform repetitive trips.
The failure of management in ensuring timely operations of cash vans results Into cash run offs at ATMS thus affecting customer services with the chance of banks becoming unpopular
However GPS and GIS based Fleet management Systems provide the possibility of monitoring the movement of cash vans at an affordable cost.
An Integrated approach
The proposed approach suggests the development of an "GIS based integrated Banking system" which provides all of the above functionalities by integrating the Customer databases.
The following systems can be tightly integrated to build and “GIS based integrated Banking system”
- Market Analysis System
- Expansion Planning system
- Asset Management system
- Fleet Management system
- ATM Cash distribution system
- Customer Relationship Management system
- Banking system
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