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Where citizen is the czar

Prof. Arup Dasgupta
Honorary Managing Editor
arup.dasgupta@gisdevelopment.net
Common man is the ultimate client in a government.
While governments in India provide policy guidelines
and monitor implementation of services, it is a challenge
to create a standardised dataset that meets the demands
of various needs
State governments in India
have realised that needbased
and value added services
utilising geospatial technologies
have the potential for aiding and
augmenting governance. Remote
sensing centres have been set up to
utilise geospatial technologies for the
generation, creation, organisation
and management of geospatial databases
on natural resources, infrastructure,
demography, socio-economic
aspects, etc. and to provide
user specific decision support systems
using these databases for the
benefit of their clients. Clients are
the functionaries who have to deliver services to the common
man and in that sense, common man is the ultimate
client. The State remote sensing centres are service institutes,
concentrating on the adaption of technology for
mass usability, developing applications relevant to the
State and providing relevant information services and
capacity building among State level functionaries. State
governments provide the necessary policy guidelines and
monitor the implementation of these services and their
use by government functionaries. The range of clients can
extend from administration to resource departments to
natural resource managers to politicians. The challenge is
to create a standardised dataset which can meet the
demands of different clients.
For this, any dataset has to satisfy four major hierarchies.
At the administration level, the work requires data structured
by the administrative hierarchy of State, district,
taluka and village. On the other hand, resources are
administered by circle, division, subdivision and sector.
Natural resources follow natural segregation by theme
and scale and finally political users require data by constituency
and polling booths. This means that while the
database is unified, the views have to be tailored to the
requirement of specific group of users. Further, datasets
have to cut across departments and provide a seamless
view to the users. To meet these requirements, multipurpose,
common geospatial databases have been created by
several States based on initiatives like IMSD, NRIS and
NRC programmes of the Department of Space and
NRDMS programme of the Department of Science and
Technology. The databases contain several thematic layers
and the information is presented in views as desired by
the user. This requires a management strategy which can
take care of sensitivities at local and national levels.
Thumb rules for success
The first rule should be that ownership of data and projects
using that data rests with the concerned user department.
Thus, road data is owned by the Roads and Buildings
department and they control access to the data. Data
updating has to be authorised and approved by the
department. Secondly, it should be recognised that
domain knowledge rests with the user department. So, if a
new road has to be planned, it is the concerned engineer
from R&B who should sit with the geospatial engineers
from the State centre to work out the best route. The key
to the success for the use of database is collaboration and
partnership. To make data usable by a wide section of the
users, it has to be easily available. This can be achieved by
not using restricted data. Finally, the service has to be on
24x7 basis, particularly during disasters or to serve time
bound projects. ISO certification is a big help in this as it
assures quality, confidentiality and security.
At the technical level, great attention has to be paid to
data standardisation to ensure that the system is multipurpose
as well as multi-hierarchical. Access can be
provided through a simple Web based interface that can
be developed in-house which follows OGC guidelines and
standards for interoperability.
The case of Gujarat
An example of the typical use of the data is shown in figure
1. Here, infrastructure data (roads, schools and health
facilities) is overlaid with salt pan locations and viewed at
taluka (administrative unit) level to examine the educational
and health facilities available to salt pan workers
and their families. Salt pan workers are migrants, their
work is hazardous and present severe health risks. By combining
data from the departments of Roads, Education
and Health with natural resources and viewing the composite
data through administrative boundaries, the
Department of Labour is able to get a better view of the
facilities available and plan for shortfalls.
As all development work is related to specific sites, it is
necessary to be able to provide information down to the
plot level. At this level, the available maps are the village
cadastral maps which show ownership but little else. They
are non-projected maps and therefore cannot be related
to the standard map framework. The use of high resolution
remotely sensed imagery provides an opportunity to
link cadastral information to imagery and thus provide
natural resources information at plot level. This has been
done by many States in India. In Gujarat, this has been
done for the whole State in collaboration with the
Department of Revenue and Land Reforms. All the
cadastral maps have been digitised and are available on
the Land Bank website of the department. The co-registered
data is available to all users in the State. This facilitates
many applications like watershed development planning
at field level, water harvesting planning at field level,
wasteland reclamation, agriculture and horticulture,
infrastructure planning (rail, road, pipelines, etc.) and
monitoring of developmental activities, to name a few.
At the grass root level, a system for the inventory of
assets like check dams can be created using data from
satellite imagery and field information from the concerned
departments. The system should allow data collation
and report generation at various levels of aggregation.
It enables the location of assets down to survey plot number
and helps in the selection of sites for new assets.
This system can be made available at the panchayat level
to enable peoples' participation in decision making and
help the government in better distribution of resources.
Figure 2 shows a screen shot of such a system. Similar
efforts can be made for information in urban areas down
to individual dwelling units and households.
It is seen that the use of geospatial data can provide useful
inputs to the planning process by way of helping to
establish technical feasibility of a project, integrating
socio-economic and environmental data and considering
legal aspects, thereby bringing parity and transparency in
the process. It is also helps to build capacity among the
users to use this kind of systems in their work.
Most State governments have found the experience of
using geospatial data for governance a favourable one.
Once the initial resistance is overcome, costs come down
with multiple usages, ambiguities are reduced and complex
situations are handled better. A sure sign of the success
of the system is the steady increase in the number of
user departments, demand for more and more detailed
information and continued government support.