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From G2C to C2G

Prof. Arup Dasgupta
Honorary Managing Editor
arup.dasgupta@gisdevelopment.net
Last month, India concluded a massive exercise of
electing representatives to the Lower House of
the Parliament. People gave thumbs up to those
who were seen as progressive and development-oriented
and firmly rejected those who were found mired in
ideologies of the past. In doing so, citizens proved that
in a democracy, they are both kings and kingmakers.
Well, the excitement is over and now is the time for
hard work; to live up to citizens' expectations; to provide
good governance. Information technology is already in
use for providing G2C services. Most of these services
have a hidden spatial component but this is not explicit.
For example, a property tax receipt refers to a property
holding but not its spatial context. GIS can provide the
spatial context and we are seeing the convergence of IT
and GIS for providing citizen based services. At the lowest
end is the land record service, which provides a land
title record on payment of a modest sum. However, as
this edition showcases, much more is possible. Property taxes can be indexed to its location;
a prime location can attract higher tax rates. Insurance premia can be decided on the degree
of hazard at the location. While this type of G2C services are growing, an interesting area
opening up is the C2G services made possible by easy Internet access and tools like Web 2.0,
ubiquitous computing and crowd sourcing, introducing the concept of Gov 2.0.
Recently, one of our editorial staff did a search with 'GIS+governance' and the results were
interesting. Among the hits, several were related to public participation in planning. In an
experiment in Stockholm, children were encouraged to add their places of interest in a map.
This information was found to be a useful tool for spatial planning in the urban context.
Another reference is related to public participation in mapping of traditional holdings. This
was with an idea of empowering and enabling them to participate in the planning process. In
fact, one of the stated claims of ubiquitous mapping is to provide systems, which can make
such participation easy.
Governance requires much more than just maps. It requires spatial information and information
on ownership, taxes, regulations, rights and other non-spatial information to be used
together seamlessly. GIS thus needs to be placed at the core of e-governance and the total
system needs to work as a single entity. Standardisation and interoperability are key issues for
this to happen. Interdepartmental barriers need to come down. In urban planning, this is
happening with the integration of GIS and CAD. The integrated system allows engineers,
architects and planners to sit together with a common dataset to look at how cities can grow
keeping in mind citizens' requirements. In the regional and rural context, GIS and IT are
being brought together to bring spatially oriented services to the doorstep of the farmer.
In this edition, we look at many of these developments and explore the opportunities,
threats and solutions for the geospatial world.
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