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    November 2000

    Providing field information to the rescue operators in a storm - hit area

    - It's logic. When storms hit, a utility's damage repair teams need rapid access to data on all of its assets like pole locations, the size of fuses, wires and transformers in the grid, and where to find protective devices to make selected areas safe. With the right information on-hand, the job will get done in the shortest timeframe.

    But there's the problem. In storm scenarios, a utility will draft in outside crews to work alongside its own field workers to help quickly resolve outages and restore customer services.

    As Ray Fulton, business process consultant at GPU Energy, explains: "Whether the crews are from a different operating area, region or another company, the need for asset information on physical plant is the same - it has to be immediately available, and it has to be accurate."

    With two States of grid in the US alone to manage and maintain and a customer-centric policy of delivering irreproachable service, GPU is now joining a wave of utilities turning to technology to provide field workers with a more effective way of gathering asset damage information, and to improve response times to outages. Instead of reams of paper-based maps or hastily assembled map books, both of which are ill-suited to working in arduous conditions and tend to be sadly out-of-date, GPU is now deploying an innovative field information system to provide field crews with a link into its corporate networks and direct access to mission-critical asset maps and job information.

    GPU's solution comes from California-based field mapping solutions vendor, Tadpole-Cartesia. Effective December 2000, CDs of the vendor's Conic GIS software will be available in GPU's operating regions and in emergency staging trailers for use on laptops used by the utility's field workers, and on those brought to an emergency scene by external field crews.

    "Through Conic software, GPU is providing head office information to the "man in the van" and a means to better weather the storms. The software requires no special training, gives all field crews access to the same up-to-date corporate data, as well as any other GIS information that needs to be captured in the field," says Fulton.

    "Conic software will also be used to provide the hierarchy of GPU's circuit design so linemen will know the type and location of protective devices between working locations and substations, giving them the ability to make the area safe. With this information at hand, radio traffic asking for research on facility information or line configuration during emergencies will be eliminated, freeing channels for other transmissions," adds Fulton.

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