Automated Order Processing and Posting to GIS
ASA System
This is and overview of the ASA system. The process starts with marketing clerks gathering lead information from municipalities buildersand customers. After the clerks have gatered this information, marketing representatives gater all customer information via phone or interview. A sketch is done of the construction premises and letters are generated for customers.
ASA System
After the marketing representative has completed the application,the applications are moved on to engineering (if necessary) and main orders are created (if necessary). Permitting clerks and real estate agants also work on applications if permits and easaments need to be collected for the application. Completed permites and other consturction documentation are scanned into the application. The system accommodates for the multiple, parallel workflows and manages the unit of work.
ASA System
When all of the parallel subflows have completed; the service application and main order are made available to construction contractors or internal construction crews. Constractors and WGC Crew chiefs schedule thier work off of views and fax locating instructions to Diggers Hotline. Construction inspectors meet the internal crew or contractor view in the field and record facility, material and invoicing information about the work that is being done.
ASA System
Draftsman now review the completed service application and main orders as a quality review and then have information sent automatically into our facility system (SRC), our material material management system (MMS), our Customer system (CIS) and our dispatching system (CAD).
Posting to GIS
Wenapplications enter tierecord keeping phase they meready forposting to GIS. How
this works is a digitizer now serves as a quality checker and scans a completed service
application for information that does not seem correct. After this visual quality check, the
digitizer clicks a button on the electronic form and the mapping and facility contents of the
form are written to the hard drive of the workstation. The digitizer then goes into the GIS
and clicks a button to read the record off the hard drive. The GI S program then reads the
main order number to find a match in the GM database. If the main does not exist the
digitizer will need to digitize main. If the main does exist the program continues to find the
street intersection entered by the construction inspector. Upon finding the street intersection
the program uses direction and length measurements entered by the construction inspector to
identifi where the service intersects the gas main and then draws the gas service. If the
service does not reach a building, the digitizer is prompted if they wish to add a building.
Several other edit checks are included in this process. Upon completion of the drawing, the
digitizer goes back into the electronic workflow and indicates that the drawing portion of the
record keeping process is complete.
