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A tangled web of pure opportunity

Directions for data

Forging the future

How they did it - and what's next

Integrating work management

Mobile solutions- taking it to the streets

Operations support

People make the difference

Systems architecture

The local government perspective

Tying IT all together

Vertical applications


GITA 2001


Operations Support
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GIS/OMS project implemenation at peco energy, an exelon company

Valerie L. Carter
Peco Energy
680 Ridge Pike
Plymouth Meeting, PA 19462


Company background
PECO Energy, an Exelon Company, is an established electric & gas utility with approximately 1.8 million customers. The company has operated in the Philadelphia, Pennsylvania region for over 100 years.

PECO Energy has four dispatching offices for the electrical and gas, transmission and distribution systems. There is an office for each (gas and electric) of the transmission systems. One of the distribution offices handles secondary electrical calls and gas emergency calls. These calls are high voltage, wire downs, police and fire, single light out, carbon monoxide, etc. The other office is responsible for the electrical distribution system from the substation to the distribution transformer. Both distribution offices are in the same building.

PECO Energy has three regional offices that primarily handle planned work activities. During large storms, one or more of the regional offices serve as local dispatching offices.

Table 1- PECO Energy Physical Plant
Physical Plant Entity Parameter
Customers 1.8 million
Regions 3
Circuits 2,600
Circuit Maps 3,800
Substations 450
Dispatch Centers 2
Territory 2,100 miles2
Switches 90,000
Switching Orders 600 per month
Trouble Calls 2500 per week, non-storm
Storm Days 45 per year
Transformers 160,000
Capacitors 2,000
Aerial Circuit Miles 12,600 miles
Underground Circuit Miles 20,750 miles
Regulators 250

Project overview
In September 1999, Hurricane Floyd hit our service territory effecting over 500,000 customers. Shortly after the restoration efforts were complete, PECO Energy formed a team to critique our storm response efforts. One of the items of the critique was the limitation of our existing mainframe system, the Trouble Management System (TMS).

The existing system has been in service since the late 1970's. The operational functionality of TMS has degenerated over the years and updating capability is severely limited. Three separate files contain the connectivity information for customers, transformers and circuits.

In January 2000, the project team received approval to implement a GIS-based, outage management system by December 2000. This paper covers some of the lessons learned by implementing a geographical information system (GIS) concurrent with an outage management system (OMS).

In March 2000, PECO Energy selected Intergraph as the prime contractor. ASI, Analytical Surveys, Inc. is the subcontractor performing the data conversion work. The GIS uses ActiveFramme and OMS uses InService. PECO Energy also uses Microstation for the other mapping products.

Our project focused on installing a new outage management system. Every decision point comes to the single question; is this function or piece of data required for OMS? The GIS model is sparsely populated; we converted only those devices required for OMS. We did not choose to do mobile data terminals (MDT), automatic vehicle tracking (AVL), work management interfaces, or GIS based design and estimating tools.

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