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Sessions

Applications

Data Development & Evolution

E-Biz

GeoSolucions

Mobile

Municipal Perspective

Network Operations Management

New Technology

Project Management

System Architecture

System Integration

The Human Factor

User Presentations

Work Management


GITA 2002


E-Biz-Leveraging the Web


Internet GIS solution for Bermuda’s Environmental Health Department


Security Considerations
Utilizing a browser and logging into the Bermuda Environmental Health Data System, the user’s name and password dictate what level of access is given. An Environmental Health Officer views information specific to them such as assigned complaints, requests for service, specific reports, and all related GIS data. Managers have rights to review requests for service, scheduled inspections, produce a range of reports, and perform spatial queries. Staff members in other Bermuda Government Departments have the ability to accept a request for service from the public and direct it to the schedule of the appropriate inspector in Environmental Health. Savings made through higher customer care efficiency and increased time in the field for the inspectorate alone can quickly pay for the cost of the system.

System Architecture
The BEHDS architecture was designed using an industry-standard three-tiered approach. The data storage level has been implemented in Oracle 8i as a hybrid between a data warehouse (for historic information) and a transactional system (for daily scheduling activities). This is the backbone of the application. The second level, also called the application tier, controls the accessibility, the processing, and the distribution of the data. One element in this level is Environmental Systems Research Institute’s (ESRI) ArcIMS map server that prepares real-time maps based on the currently processed data. The presentation tier lets the user view the data and maps. It also captures user input directly in the client browser. This tier was built using HTML pages as well as Java and Java Server Pages (JSP) to provide an easy-to-use and familiar interface for the end user. The use of Java is important since plans call for the integration of personal digital assistants (PDA) and/or cell phones into the system.

Summary
The BEHDS architecture allows for many users to be widely distributed while ensuring that system maintenance is held to a minimum. Maintenance is of extreme importance when a network administrator for the government of Bermuda is, on average, responsible for twice as many networked PC’s as the average US government network administrator.

Since the system is completely web based, hosting and database management are much easier to achieve than with traditional desktop based systems. The Bermuda Environmental Health Data System helps to ensure the health and safety of the citizens and tourists of Bermuda, while centralizing the administration, integrating with other existing systems in Bermuda, and limiting its costs.

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