Software outsourcing in government - A survey
Results of the Survey
Observations From The Survey
Eighty four percent of the senior executives interviewed stated that they have used or are
currently using software outsourcing. Outsourcing was mostly used for design,
requirements, coding and testing. Contrary to popular opinion, cost was not one of the
significant factors driving the growth of outsourcing services (only 16%). Acquire
expertise, insufficient in-house capacity, reduce development cycle and speed up process
were the major reasons for outsourcing. Top management drove most of the outsourcing
effort.