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GITA 2002


Municipal Perspective


Software outsourcing in government - A survey


Results of the Survey



Observations From The Survey
Eighty four percent of the senior executives interviewed stated that they have used or are currently using software outsourcing. Outsourcing was mostly used for design, requirements, coding and testing. Contrary to popular opinion, cost was not one of the significant factors driving the growth of outsourcing services (only 16%). Acquire expertise, insufficient in-house capacity, reduce development cycle and speed up process were the major reasons for outsourcing. Top management drove most of the outsourcing effort.

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