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GITA 2002


Work Management
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Cost Effective Asset Maintenance Requires GIS & Work Management System Integration

Greg Ramon
City of Phoenix Water Services Dept.
6202 North 24th Street,
Phoenix, AZ 85016
Alicia D. Crumpton
EMA, Inc.,
1501 West Fountainhead Parkway, Suite 480,
Phoenix, AZ 85285
Jon B. Crumpton
EMA, Inc.,
1501 West Fountainhead Parkway, Suite 480,
Phoenix, AZ 85285


Abstract
GASB Statement 34 is a fundamental business driver for local governments and municipalities to inventory and value of their assets, and includes provisions for factoring annual maintenance costs into their asset valuations. Additionally, EPA regulations for CMOM compound the significance of asset inventory and maintenance, because they require that maintenance for all parts of municipal sanitary sewer systems is formally managed. Asset identification and maintenance management is difficult for assets in a localized environment, and becomes increasingly difficult for assets that are geographically distributed. However, success in managing the maintenance for these assets can be enhanced by leveraging data contained in typical GIS and work management systems. This paper will examine various ways that GIS data can be used to enhance multiple aspects of maintenance management and interfacing processes. Furthermore, it will demonstrate how data contained in a typical GIS is crucial to supporting effective work management, and that integration of the GIS and work management systems is essential.

Introduction
Asset identification and maintenance management is difficult for assets in a physically localized environment, and becomes increasingly difficult for assets that are geographically distributed. Examples of distributed assets include infrastructures such as water and gas distribution, electric distribution and transmission, and wastewater collection. However, leveraging an integrated GIS and Work Management System (WMS) will enhance success in managing maintenance of distributed assets.

Many organizations with distributed assets have a vision to be best-of-class in their work practices and use of technology. To support this, industry best practice requires an integrated GIS/WMS to effectively manage all work on these distributed assets. Goals of an integrated system include:
  1. All work activities are documented
  2. To perform historical analysis
  3. To perform operational analysis
  4. To meet regulatory challenges
Goal 1: All Work Activities Are Documented
The first order of business here is to establish a business rule that all work activities are documented. Processes should be automated where appropriate. Automation reduces reliance on hardcopy tracking logs and forms. This goal directly supports achieving the other goals, particularly meeting the regulatory challenges.

Goal 2: To Perform Historical Analysis
Fully documented work activities provide the basis to perform trending and analysis of:
  • Performance of a specific asset, geographic area or system over time including failure history
  • Frequently Visited Areas? - e.g., high number of inspection, maintenance or repair activities per asset, geographic area or system
  • Cost (Labor, materials, equipment) of work per asset, geographic area, or system
  • Any other criteria you can think of


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