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Sessions

Data Management - The Evolution of Data

Disaster Management

E-Biz

Global Solutions

The Human Factor

Innovative Technologies

Mobile

Municipal Perspective

Network Operations Management

System Architecture

System Integration

User Presentations

Work Management


GITA 2003


E-Biz


Enhancing Geodata Display for the Enterprise


Our ability to extract meaning from, and make useful decisions in a timely manner has not kept pace with ever increasing amounts of data. By summarizing, generalizing, and abstracting large volumes of data, we can create more effective visualizations of data in order to find patterns for testing theories and hypotheses, and for making critical business decisions. The solution shown in Figure 1 can help solve both the internal and the external management issues around Operational Support System (OSS) interconnection. It can bridge the gap between legacy to legacy connectivity, as well as the additional mix of vendor and homegrown proprietary solutions.

Core business drivers are the vital forces behind the deployment of such an implementation. These drivers include:
  • The need to make the service provider network more reliable and reactive improving quality of service.
  • Providing customers with services faster than their previous capabilities and their competitors.
  • Enabling the delivery of new and innovative services and service bundles.
  • Finding and repairing faults faster ensuring higher reliability of the network.
  • Selectively providing wholesale information to Competitive Local Exchange Companies (CLECs), protecting successful business processes.
Service providers desperately need the this type of solutions now. Issues such as scalability and extensibility need to be addressed, however The solution must be able to install in small test markets for CLEC endeavors and scale/grow, as the business is geographically successful.

Incumbent Local Exchange Companies (ILECs) need it to scale with respect to the size of their large legacy OSS’s and have the capability of scaling down for small remote areas in their regions. For both ILECs and CLECs, this solution needs to have the capability to incorporate new advanced services and service bundles with minimal adjustment to the system.

Business Opportunity
Although the business opportunity for the GeoData Display product is discussed here in term of the telecom industry, there are similar benefits for other utility customers such as electric and gas distribution companies.

A full featured version of the GeoData Display tool would provide benefits to large number of users both internal and external to the company. Various types of external data sources can be supported but in an environment where the heterogeneous aspects are mediated via an information bus middleware environment. This will minimize the level of expertise needed to compose the desired views.

The product would provide API "adapters" that perform data mapping and semantic translation for inbound data items so that the registration, conflation, coordinate transformation, scaling, symbology, and feature definition functions can happen with much less user intervention than the intermediate release.

Benefits

Background
Telecommunications today is an industry of dramatically opposing forces struggling to find a balance. Drastic changes including "re-regulation", business models, and technology are hampering the ability of service providers to effectively provide products and services to their customers. Current management systems were created in an era where uniformity of technology and services was pervasive. Plain Old Telephone Service (POTS) was the primary service provided. Network element provisioning was essentially a manual process. The elements carried little to no intelligence and did not have the capability of delivering complex services or the capability to understand their environment. Craft people were dispatched to the elements and performed mechanical manipulation of the equipment for the purpose of provisioning and the isolation and repair of faults. The element management systems provided surveillance and database inventory functions. Connectivity between managers was not always automated, and if automated, connection management was proprietary.

Following the divestiture of AT&T in 1984, the Regional Bell Operating Companies (RBOCs) further complicated this disjointed approach by adding new and proprietary products to manage the new advanced network elements. The legacy systems had no capability to provide operations, administration, maintenance, and provisioning (OAM&P) services for the new elements, thus requiring the new vendor to design a proprietary or "homegrown" management systems to be put into place.

An end-to-end view of the network was virtually impossible. Vendor specific managers became islands of mechanization throughout the network. Additionally, the Telecom Reform Act of 1996 (TA96) broke down the barriers to preventing new service providers (e.g., competitive local exchange carriers - CLECs) from gaining entry into the marketplace and enabled incumbent local exchange carriers (ILECs) to enter new geographic markets by complying with the TA96's mandates. Considering the lack of connectivity within and between the current ILEC network and service management infrastructure, the TA96's mandates for allowing CLEC’s to wholesale purchase segments of the ILEC network (including OSS OAM&P information) is not easily or economically attainable.

Moreover, complex combinations of POTS services with new data and video overlay networks will add significantly to the complexity of the OSS dilemma. These new and advanced services will require a whole new domain of network management protocols and tools, coupled with new- non-traditional network elements. Routers, bridges and switches for the new data services will be added to the network. Asynchronous transfer mode (ATM) will become more ubiquitous, enabling the mix of voice, data and video services to be effectively delivered to end-users. The difficulty of creating an end-to-end view of the network is increasing. The GeoData Display tool can help solve both the internal and the external management issues around OSS interconnection. This tool in its ultimate implementation can bridge the gap between legacy to legacy connectivity, as well as the additional mix of vendor and homegrown proprietary solutions.

End-to-End Views of the Network
Since the divestiture of AT&T in 1984, the telephone network has been continuously evolving technically and in the business arena. As operational issues dictate, new technologies are repeatedly introduced to resolve operational issues and to be more cost effective. New services were not necessarily required as part of the technology improvement. For instance, when asynchronous copper-based trunk usage was being exhausted, fiber based Synchronous Optical Network (SONET) technology was introduced to relieve the bandwidth shortage. There was little pressure to innovate and create. Network management was not end-to-end. To mitigate this problem the GeoData Display tool can:
  • Provide spatial end-to-end views of the network and views of relationships between physical network elements.
  • Provide views of both physical and logical resources of the network.
  • Support real-time network wide alarm correlation, fault management, network provisioning, and new service bundles.
  • Support One Call or CBUD operations.
Views Crossing Technology Boundaries
De-regulation and liberalization of the global telecommunications industry has created an enormous paradigm shift with respect to competition. In North America, the and associated FCC mandates have changed the competitive environment. Local service competition has become a reality.

ILEC and CLEC network management integration, requires innovation to provide market advantages. Access and utilization of databases tied to physical resources will need to be dynamically connected to logical resources. The GeoData Display tool can support the integration effort in the following ways:
  • Bundled services that cross technology boundaries with spatial relationships can be viewed and analyzed.
  • The connection of cellular, paging, home, and business access by one number (Number portability) can be visualized.
  • Operations, administration, maintenance, and provisioning (OAM&P) operational support systems (OSS) data can be accessed, along with the related network elements for switching, transmission and access in both wired and wireless domains.
  • Locations of physical and logical resources can be viewed. As dynamic changes occur, they can be made available and visible to network managers.
  • Routing tables that provide information about logical connections between network elements can be spatially represented in dynamic views of the network.
  • If a fiber is cut, the new route can be easily displayed through this process by combining logical connections, data and physical resources in a single network view.
  • In addition to the physical and logical resources that need to be tracked dynamically, human resources (location, technical skill sets) can be recognized and understood by linking to a work force management system.
  • Locations of parts, and their details (e.g., version and functions) can also be acknowledged by linking to materials system.
  • All elements (physical, logical, and spatial) can be viewed in order to be targeted for maintenance and repair of the network.
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