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Sessions

Data Management - The Evolution of Data

Disaster Management

E-Biz

Global Solutions

The Human Factor

Innovative Technologies

Mobile

Municipal Perspective

Network Operations Management

System Architecture

System Integration

User Presentations

Work Management


GITA 2003


System Integration


Migrating Legacy GIS; an Evolutionary Approach


The evolutionary process

Establishing connections between enterprise solutions
Taking meaningful steps toward integrating enterprise solutions requires a determined approach to selecting and implementing software and process over many years. Taking the long view is required because if you don’t it will become nearly impossible to get started. While company mergers are probably today’s strongest catalyst there are other situations that could also become reason to re-examine process and technology. Basically any major technology or process change that makes a significant change to the current way of doing business is a candidate for opening the door to developing incremental improvements toward enterprise solutions.

In our case the merger of Wisconsin Electric/Wisconsin Gas set the stage for adopting GIS system strategies that are moving the two companies toward future enterprise solutions. These strategies focus on building synergies between the two established companies and leveraging these toward our common goals. An example of this is the development of a common viewer technology for Gas, Electric and Water. This is being rolled out in 1st Qtr 2003 and was accomplished at a fraction of the cost of adopting a single GIS platform technology. A basic understanding of who would be impacted and where we could establish the largest benefit in the quickest timeframe lead us to this solution.

Developing a culture within the organization that supports an enterprise view is also key to ensuring strong connections among enterprise solutions. There’s possibly nothing more difficult to overcome than the effects of frustration and inefficiency brought about by obviously disconnected systems and procedures. To overcome this there needs to be a concerted effort toward building bridges between systems so that it is apparent that every system that is deployed is focused on the elimination of these types of problems. In addition to eliminating inefficiencies, it must also minimize the impact of any new problems of it’s own. This is best accomplished through deployment of systems that thoroughly support new work procedures that drive toward solving real work issues as much as improving back office reporting and immediate feedback.

Determining data and process ownership among system components
Interesting things happen when there are clearly defined owners of the various system components. Accountability and performance measurement becomes a norm, which in turn builds pride and teamwork resulting in a job well done. It’s so important that to be successful there needs to be a clear and direct understanding of each employee’s role in the process. This may appear to be overstating the obvious but without it any enterprise implementation is doomed.

At We Energies it was clear that we needed to establish this linkage between process and data elements. The 3rd Qtr 2003 implementation of Work Management will provide the mechanism for efficient process controls that are lacking in the current environment. That mechanism relies on consistent and developed assignment of ownership up and down the line. The GIS applications that are coming on line during the same period will benefit tremendously from the Work Management initiative.

We will for the first time be able to see all work coming through a common system and reporting mechanism. An example of this is that our work package contents including original sketch and as-built products, will be immediately communicated to the field through our common viewer application.

Integrating old systems with new ones while keeping the infrastructure afloat Evolving enterprise systems requires that you develop good working relationships with the mainstream vendor community and establish strong partnerships with a solid, experienced consultant team or systems integrator. The vendor and vendor support community is committed to seeing these projects through and can be relied on to assist throughout the process. They can help you weigh the risk of the incremental adaptation of new technology versus the risk of implementing the same technology more quickly but at a much higher cost. They can also ensure that the technology supports the current business operating culture.

The risk of not quite fitting into your culture may be high and therefore the new technology is not a good choice, at least at this time or without limited introduction. An alternative, in many cases is to grow your current applications in the direction you intended with only implementing selected parts of new technology. The real challenge is to make adjustments in the existing systems that align themselves with the outcomes that are desired. It is evident that the key to enterprise solutions rest in the data, process and people that support the organization. Technology is an enabler to a certain extent but with regard to the process underway needs to address five primary objectives:
  • Define the application, data, and process requirements necessary to successfully achieve GIS migration and integration objectives
  • Analyze, enhance and test migration tools to determine if they satisfy the application and data requirements.
  • Identify the cost elements of the recommended process changes and consider the effort associated with implementing each element
  • Establish plans used to define and communicate the objectives necessary to meet goals, objectives and schedule
  • Determine whether there needs to be process changes and where in the overall process the changes should be implemented
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